Digital Dispatches – encompass Patient Portal – My Care
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June 20, 2023
This month on Digital Dispatches, Ella Jameson (Senior Programme Manager, encompass) provided a progress report on the development of My Care, the patient portal.
My Care, the patient facing element of the encompass solution will be rolled out gradually on a Trust by Trust basis to coincide with Go Live.
It has the potential to fundamentally change how patients engage with services but functionality will be limited in the early stages. A Task and Finish Group, led by Neil Black (Chief Clinical Information Officer (CCIO), Western Trust), is currently involved in a process of identifying how other functions can and should be switched on.
Ella explains how service users will be able to sign up to My Care on a desktop or by downloading an app on their mobile. She also provides a tour through some of the features currently available on My Care.
“It is a bit of a journey that we are on with this and it’s probably worth saying up front, there is some nervousness about some My Care capabilities,” says Ella.
“It’s a challenging time, but also an exciting time.”
Ella also gives a brief overview of some of the other work (in additional to My Care), the encompass Engagement Council has been involved in.
To find out more details about My Care and its capabilities by watching here:
Digital Dispatches – My Care, the patient portal