Thousands Encouraged to sign up for My Care at the Balmoral Show 2026
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May 15, 2026
Visitors attending this year’s Balmoral Show are being encouraged to take greater control of their health and wellbeing by signing up to My Care, the patient portal that puts health information at people’s fingertips.
The My Care team has been engaging with attendees this week, demonstrating how it can make managing your health simpler, faster and more convenient. 
Suzanne Doherty, encompass Credentialed Trainer, explains how easy it is for people to get started:
“My Care is an app you can download on your phone to access some of your health records. It’s really easy to download from the App Store, just search for ‘MyChart’ and you can get started straight away. Once you confirm your identity using an nidirect account, you can begin using it immediately.”
My Care is already making a significant impact across Northern Ireland with over 320,000 people signed up. It is empowering patients to take a more active role in their healthcare journeys by giving them direct access to key information such as appointments and certain test results.
Health Minister Mike Nesbitt praised the clear benefits, sharing his own experience:
“I have a well-publicised heart condition and I go on and see my appointments, I see a lot of my results and it’s a fabulous way of empowering myself and think about my own health. I would encourage everybody to download My Care.”
For many users, one of the biggest advantages is the speed and convenience of digital access which saves valuable time waiting on appointment letters as these are delivered instantly.
The Balmoral Show, which attracts hundreds of thousands of visitors each year, has provided the perfect platform to showcase how digital innovation is transforming healthcare in Northern Ireland.
Philip McGuigan MLA, Chairperson of the Health Committee, highlighted the importance of embracing digital tools
“The Balmoral Show is excellent. There is hundreds of thousands of people here. It’s good to see My Care here. I downloaded the app, it is extremely useful to me in terms of appointment letters and interacting with the health service.”
With growing uptake and positive feedback from users, My Care is playing a key role in supporting a more modern, accessible and patient-centred health service.
Join the thousands of people who have a My Care account and sign up now!
For more information on My Care visit the website: My Care – DHCNI
For a quick guide on how to sign up click here: How to sign up and log in to My Care
Click here to view a quick video guide on how to sign up and log in to My Care: How to sign up and log in to My Care
Important information to note:
- My Care does not include primary care records (GP records or results of tests requested by your GP) or historical medical information before encompass was implemented in your Trust.
- Some test results are released automatically and some are released after your clinician has seen and acted on them. You can ask for your specialist to release results for you too.
- Social Care records are currently not available but will be added in the future.
- My Care is an evolving system. It will change and develop based on patient experience and improving technology.
- My Care will not replace traditional communication methods with your secondary care provider.
If you require more information please contact the My Care Helpdesk: mycarehelpdesk@hscni.net or call 028 9536 8180
My Care at the Balmoral Show
Health Minister Mike Nesbitt explains how My Care is helping him and how it can help you.
Page last updated: 15 May 2026