Strategic outcome 3
What do we want to achieve?
- Improve communication and coordination between staff and amongst teams using a single system approach
- Paperless systems, online services and information governance are prioritised by default
- Optimise the way our workforce and resources are managed
- Enable real-time system updates between both internal databases and with external organisations
We will implement streamlined information flows, ensuring accessibility and quality of information that adhere to our redefined data and information quality standards. We will ensure our systems speak to one another and share information, including standardised clinical codes and data tables.
We will work to review and update access for users across the HSC and our partners in supporting health and social care to ensure that our people have the right information and tools to do their jobs. We will integrate the joint care record across acute, primary, social, community and mental health to improve care delivery.
What will the future look like?
For our population:
- It’s easier to use HSC online systems, which are intuitive and joined up.
- Information can be accessed from the same place, so people only need log in once.
- The referral process is faster and more streamlined, so that nobody falls through the cracks.
For our people:
- Information is more accessible and processes such as referrals are faster and more streamlined.
- One unified system across HSC makes systems more streamlined and intuitive
- The systems ‘speak’ to each other which helps to keep information up to date.
Personisation of care
Effective and joined up care through systems integration and streamlined information flows.
How will we get there?
Our strategic outcomes are the specific objectives for our overall strategic vision and as such they will also be delivered as part of a three phased approach in terms of resource focus. However, individual programmes and projects will follow unique timelines.
Our phased approach to achieving this outcome
Implementing
Systems integration will include adoption of streamlined systems and information flows, alongside system replacement programmes that are currently underway
The implementation of our transformational programmes will be crucial in setting the foundations for a wider focus on providing integrated experiences for users
Making best use of
The decommissioning of legacy systems.
Acute screening programmes, Community and Primary Care integration programmes will lead the way in adopting new systems and we will need to learn lessons throughout.
Our GP Intelligence Platform and GP 2 GP information transfer will be a driver in developing streamlined information flows between organisations to make services more intuitive for patients
Innovating
We will seek out opportunities to improve interoperability between systems by building agile teams of digital professionals and our HSC staff to identify areas for change and adoption of new ideas and technologies
Continuously Improving
We will seek out opportunities to improve interoperability between systems by building agile teams of digital professionals and our HSC staff to identify areas for change and adoption of new ideas and technologies
Page last updated: 27 June 2023